WeTerra Shipping Policy

📦 Shipping Policy

WeTerra ships all orders from one central fulfillment location in Europe. Because our products are made to order, each item is produced specifically for you before it ships.
 

Processing & Production Time

All products are printed on demand. Production takes 4–5 business days before the order is handed over to the carrier.
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Delivery Time

Once shipped, delivery times vary by destination. Typical delivery times across Europe are:

• 6–10 business days total (production + transit)

During peak seasons or unexpected carrier delays, delivery may take slightly longer.

​Shipping Costs

Shipping costs are calculated at checkout based on:

• Destination country

• Package weight

• Applicable shipping method

All prices are shown in EUR and include any applicable taxes.
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Carriers

We work with reliable European carriers. Carrier selection may vary by country to ensure the best available delivery performance.

​Order Tracking

As soon as your order ships, we will keep you updated personally about the where abouts and a guaranteed email 1 day before delivery.
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Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue as quickly as possible.