Return Policy
We want you to love your purchase! If you're not completely satisfied, you can return your order within 5 days of receiving it.
Return Conditions
✅ Items must be unused, unwashed, and in original condition (including all tags and packaging).
✅ Returns must be initiated within 5 days of delivery.
How to Return
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Register your return by emailing us at info.weterra@gmail.com
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Pack the items securely in the original packaging (if possible).
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Please Note: Currently, we do not have a physical return address. If you need to return an item, we will work with you to come up with a great solution for where to send the product.
Refunds
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Once we receive and inspect your return, we will process your refund within 3 days to your bank account..
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Shipping costs are non-refundable, unless the return is due to an error on our part (e.g., wrong or broken item).
Exchanges
We do not offer direct exchanges. If you need a different size or color, please return the item for a refund and place a new order.
📩 Need help? Contact us at info.weterra@gmail.com. We're happy to assist!